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frequently asked questions

What is the GIST E-Journal Club?

Who provides these services?

How do I participate?

I am having trouble joining the session;  whom do I contact?

Where can I obtain the article and the slides for a program?

Do I have to subscribe to the journal in which the article appears to join the Webcast?

Is there an enrollment fee for participating in the e-journal club?

Do I have to interact with the author and moderator during the presentation?

How many credits are offered?

Do pharmacists or nurses receive CE credits?

How do I receive my credits?

When the live session is completed, will it be available on archive?

What do I do if I am participating in a live session and cannot hear anything?

What do I do if I hear a “clicking” noise every 30 seconds?

What are the minimum requirements to view this webcast?

What is the GIST E-Journal Club?

The GIST E-Journal Club is a series of interactive CME Web sessions that provides an opportunity for physicians and other interested health care professionals to review and discuss a recently published peer-reviewed journal article with one of its authors.

Who provides these services?

The Network for Continuing Medical Education (NCME) is an independent, full-service, ACCME-accredited medical communications company that has been providing medical education to physicians since 1965. NCME is responsible for the content and services provided on this site. The service is supported by an educational grant from Novartis Pharmaceuticals Corporation

How do I participate?

I am having trouble joining the session; whom do I contact?

You can send an e-mail message to gistejournal@ncme.com or call 1-800-223-0433, ext. 236, and an IT representative will gladly assist you.

Where can I obtain the article and the slides for a program?

To download the journal article, whether for a live or archived session, click on the title of the program. To download the slides, click on the designated link and either save the file to your computer or view the open file. There is no fee for downloading the article.

Do I have to subscribe to the journal in which the article appears to join the Webcast?

No, the information you receive via the event is free to all participants.

Is there an enrollment fee for participating in the e-journal club?

No, the event is offered as a free educational opportunity.

Do I have to interact with the author and moderator during the presentation?

No, asking questions is optional. Joining the discussion is simply a matter of your choice. If you decide to ask a question, you can do so by phone or an e-mail feature on the Web site during the live event.

How many credits are offered?

NCME designates this activity for up to 1 AMA PRA Category 1 Credit TM for physicians.

Do pharmacists or nurses receive CE credits?

Pharmacists and nurses will receive a certificate of attendance. In some states, the CME Category 1 credit that is offered to physicians can be transferred to CE credit.

How do I receive my credits?

Once you have participated in the live or achieved session, click on the evaluation form link. For your convenience, the downloadable form is available as an Adobe® Acrobat® document (pdf) or as a Microsoft® Word® document (.doc). Print the form, fill it out, and either fax it to 201-867-2491 or mail it to:

NCME
CME Processing Department
One Harmon Plaza
6th Floor
Secaucus, NJ 07094

Once the evaluation form is received, CME certificates will be processed and sent within 3 to 4 weeks.

When the live session is completed, will it be available on archive?

Yes, all live sessions will be made available on archive soon after the session is over. Web on-demand, MP3 audio and Podcast formats are available.

What do I do if I am participating in a live session and cannot hear anything?

Once in the live session page, you can hear the discussion by clicking the streaming audio.

If you do not hear hold music or presentation audio within 30 seconds of opening the webcast viewer (Windows Media option), you may need to download updated software from Microsoft; the presentation requires your Windows Media Player to have Windows Media 9 Audio Codecs installed. Those updates are available here:
Microsoft Codec Installation Package

Please download and install the package that matches your operating system and Windows Media Player version. Depending on your administrative privileges, you may need to contact your IT department for assistance. You may also dial in to hear the audio portion via telephone.

Alternatively, you can download the latest version of Windows Media Player here:
http://www.microsoft.com/windows/windowsmedia/download/

What do I do if I hear a “clicking” noise every 30 seconds?

If your browser makes a "clicking" sound at 30 second intervals and you want to turn the clicking off, do the following:

  1. Click the Windows Start button.
  2. Click Settings. (Windows XP users skip this step.)
  3. Click Control Panel.
  4. From the Control Panel and depending on your operating system, double-click Sounds, Sounds and Multimedia, or Sounds and Audio Devices.  This will display the Properties window.
  5. From the Properties window, if you are using Windows XP, first select the Sounds tab. Then, all users should scroll down the list to the Windows Explorer section and click Start Navigation.
  6. In the Name field (Sounds in XP), scroll to the top of the drop-down list of WAV files and select (None).
  7. Click Apply.
  8. Click OK.
  9. Close the Control Panel.

What are the minimum requirements to view this webcast?

Operating System

Processor

RAM

Internet Browser

Hardware

Media Players

Internet Connection

Windows Vista

Windows XP

Windows 2000 1

Mac OS X2

Linux3

Pentium Class 400mhz+

64MB

Internet Explorer 6.0+4

Firefox 2.0+

Mozilla 1.7.3+

Netscape 7.2+

Pop-up Blocking Software Disabled 5

AUDIO: Sound Card with speakers

VIDEO: Monitor with 800x600+ resolution support

Windows Media Player 9+ 6

RealPlayer 10+7

Adobe Flash Player 8+

56k Dial-up Modem+8



1 - Older Windows Operating systems including Windows NT / 98 / ME will most likely work but are not officially supported. Please consult http://support.microsoft.com/default.aspx?pr=lifesupsps to determine if your Operating system is still supported by Microsoft.

2 - Mac OS X must be used in combination with a supported Firefox Browser and RealPlayer.

3 - Most versions of the Linux Open Source OS will work in combination with a supported Firefox Browser and RealPlayer but due to the level of customization allowed in the OS we cannot guarantee success.

4 - Internet Explorer is the preferred browser for presenters.

5 - The presentation is built on pop-upless technology, however the presenter may choose to use pop-up windows. In these cases, pop-up blocking software must be disabled for the presentation to work correctly. In many cases, holding down the "CTRL" key while opening the Webcast URL will temporarily disable your popup blocking software. Please consult the documentation for your popup blocking software to determine the correct way to temporarily disable it. Click here for more info.

6 - While Windows Media Player versions 6.4, 7, and 8 will work with the Webcast you must have Window Media 9 Codecs installed on your system in order for the presentation to play correctly. Later players will install these codecs during installation.

7 - If you receive a message that the system did not find RealPlayer installed within your Firefox Browser it's possible the plugin needs to be reinstalled (This can happen if the browser was installed after the player). Simply reinstall RealPlayer to fix this condition.

8 - 56k Dial-up Modem+. Presentations featuring Application Demonstrations or Flash Video Roll-ins will require audience members to have a higher bandwidth connection such as Cable Modem or DSL.